EverTrue Home Health Earns SHPBest National Recognition
EverTrue Home Health Ranks Among the Top 20 Percent of Agencies Nationwide
EverTrue Home Health has been recognized as a 2025 SHPBest™ “Superior Performer” in patient experience, placing the St. Louis-area agency among the top 20 percent of eligible home health organizations evaluated by Strategic Healthcare Programs (SHP).
The annual SHPBest program recognizes home health providers that demonstrate strong performance in patient experience. The 2025 recognition is based on results from the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey, which gathers feedback directly from patients about their experiences with home health care.
For EverTrue, the recognition offers a meaningful measure of how patients experience care where they live.
Patient Feedback Helps Shape Care at Home
Home health care can play an important role for older adults recovering from illness or surgery, managing ongoing health needs or working to maintain independence. For clinicians and care teams, patient feedback provides insight into whether that care is meeting the needs of patients and their families.
“This recognition is a reflection of the dedicated team members who bring skill, compassion and a deep commitment to the people we serve each day,” said Colleen Bottens, EverTrue Vice President of Anywhere Care.
That commitment is especially important for patients recovering from joint replacement surgery. EverTrue Home Health offers specialized orthopedic expertise focused on the needs of orthopedic patients, making it the only St. Louis home health agency with this specialty.
“Our specialized orthopedic expertise and focus on the unique needs of orthopedic patients make EverTrue Home Health a trusted choice for home health care in the St. Louis area,” Bottens said. “We are proud to offer patients the expertise, support and personalized care they need to move confidently through their recovery.”
Specialized Orthopedic Care Supports Recovery at Home
EverTrue Home Health’s orthopedic specialty is part of the broader Anywhere Care approach, bringing personalized services into the homes and communities where older adults live. The portfolio is designed to help older adults recover, manage health needs and maintain independence at home.
Rather than requiring patients to leave home to access every type of support, EverTrue Anywhere Care is designed to connect older adults with services that fit their individual needs and goals.
For patients recovering from joint replacement, that can mean receiving skilled home health support during an important stage of recovery while remaining in a familiar environment.
A Recognition Rooted in Patient Experience
SHP determines SHPBest recognition using overall HHCAHPS performance among eligible home health providers. Agencies must also meet requirements related to survey participation and patient volume.
The award places EverTrue Home Health among the agencies demonstrating the strongest overall patient experience performance in the 2025 calendar year.
For EverTrue, the recognition reinforces a simple measure of success: how patients and families experience care.
“Patient feedback is an important part of our work,” Bottens said. “It helps us continually evaluate how we serve older adults and their families.”
EverTrue Home Health is part of EverTrue’s Anywhere Care portfolio, which provides services designed to help older adults recover, manage health needs and maintain independence at home.
To learn more about EverTrue Home Health and its Anywhere Care services, visit EverTrue.